Privacy Policy

1. Who we are

Vassure Ai Inc. ("Vassure Ai," "we," "us," or "our") operates the Vassure Ai website and product and is a VassuTech company. Vassure Ai Inc. is responsible for personal information under its control in connection with this public website.

This policy is intended to provide clear information about the purposes for which we collect, use, disclose, and retain personal information. We handle that information in accordance with applicable Canadian privacy law.

2. Information we collect

Information you provide

When you request a demo or contact us, we may collect:

• your name and work email address;
• your company and business role;
• deployment preference and desired timeline;
• the business use case or requirements you choose to describe; and
• subsequent communications relating to your inquiry.

Technical information

Our hosting, network, and security providers may automatically process limited technical information needed to deliver and protect the website, such as IP address, browser and device type, requested page, referral information, timestamps, and diagnostic or security events.

Information you should not submit

The public demo form is not intended for passwords, access credentials, regulated records, personal health information, financial account information, confidential customer datasets, production data, or other sensitive information. Please contact us before sharing material that requires contractual safeguards or a controlled transfer method.

3. How we use information

We may use personal information to:

• receive, assess, and respond to demo requests and business inquiries;
• understand the requested use case, deployment context, and appropriate next steps;
• schedule conversations and prepare relevant demonstrations or proposals;
• operate, secure, troubleshoot, and improve the public website;
• prevent fraud, misuse, security incidents, and other harmful activity;
• maintain business and consent records; and
• meet legal, regulatory, contractual, and dispute-resolution obligations.

We will identify a new purpose and obtain consent where required before using personal information for a materially different purpose.

4. Consent and communications

Submitting the form authorizes us to contact you about the request. A response to your inquiry is not the same as subscribing you to unrelated marketing. If we send commercial electronic messages beyond the requested conversation, we will rely on consent or another basis permitted by applicable law and provide sender identification and an unsubscribe method where required.

You may withdraw consent to optional communications at any time by using the unsubscribe method in a message or contacting us. Withdrawal will not affect processing already completed and may not apply where information must be retained or used for legal or contractual purposes.

5. Service providers and disclosures

We may disclose information to service providers that help us operate the website and respond to inquiries. The current demo form uses EmailJS to transmit submitted form information. Other providers may support hosting, network delivery, security, email, document management, and business operations. Providers are expected to process information for the services they provide and subject to applicable obligations.

We may also disclose information:

• to professional advisers, auditors, insurers, or financing parties with a legitimate need;
• where required or permitted by law, court order, or lawful authority;
• to investigate security incidents, fraud, misuse, or threats to rights and safety; or
• as part of a proposed or completed financing, reorganization, merger, sale, or transfer of business assets, subject to appropriate safeguards.

We do not sell personal information submitted through the demo-request form.

6. Processing outside Canada

Some service providers may process or store information in Canada, the United States, or other countries. Information processed outside your province or country may be subject to the laws and lawful access requirements of that jurisdiction. Contact us if you have questions about our current service-provider arrangements.

7. Retention

We retain personal information only for as long as reasonably necessary for the identified purposes, including responding to the inquiry, maintaining appropriate business records, protecting the website, and meeting legal or contractual obligations. Retention depends on the nature of the information and the relationship. When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.

8. Safeguards

We use administrative, technical, and physical safeguards intended to protect personal information against loss, theft, unauthorized access, use, disclosure, copying, modification, or disposal. The safeguards used depend on the sensitivity, amount, format, location, and risks associated with the information.

No website, transmission method, or storage system can be guaranteed completely secure. Please use the public form only for the intended business-inquiry information.

9. Access, correction, and privacy choices

Subject to applicable law, you may ask us to:

• explain whether we hold personal information about you and how it has been used or disclosed;
• provide access to eligible personal information;
• correct inaccurate or incomplete information;
• withdraw consent where processing depends on consent; or
• address a question or complaint about our privacy practices.

We may need to verify your identity before responding. Legal exceptions may limit access or require us to retain certain information. If a concern is not resolved, you may contact the Office of the Privacy Commissioner of Canada or another privacy regulator with jurisdiction.

10. Cookies and external links

The website does not use advertising pixels or third-party web-font requests. Where site analytics are enabled, Google Analytics loads only after a visitor chooses "Allow analytics." Analytics may process device, browser, approximate-location, referral, interaction, and performance information according to Google's terms and the configured retention controls. A local-storage preference records whether the visitor allowed or declined analytics. Visitors can reopen Privacy settings and change that choice. Hosting and security providers may use technologies necessary to deliver and protect the site.

Links to VassuTech, DocVenture, SypherEd, or other external websites are governed by those websites' privacy practices. We encourage you to review them before providing information.

11. Children's privacy

The website is intended for business audiences and is not directed to children. We do not knowingly use the public demo form to collect personal information from children.

12. Policy updates

We may update this policy as the website, providers, practices, or legal requirements change. The effective date identifies the current version. We will provide additional notice where an update is material and applicable law requires it.

13. Contact our privacy team